Data We Collect and Why We Hold It
We collect information you give us directly — your name, mobile number, and email when you register, and the payment details you use when you deposit via JazzCash, Easypaisa, or Raast. We do not store your full wallet PIN or bank credentials; only the transaction reference
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and amount are recorded against your account. We also collect device and session data automatically: your IP address, the browser or app version you used, and the pages you visited. This helps us detect unauthorised access to your account and keep your wallet history accurate. Location
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data is not tracked beyond the region-level check we run to confirm service availability, which depends on local law and eligible regions. We do not sell your data to third parties. Payment processor partners — the rails behind JazzCash, Easypaisa, and Raast — receive only the
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minimum fields needed to complete a transaction. Retention periods vary by data type: account registration data is held for as long as your account remains active, and transaction records are kept for the period required under applicable financial compliance rules. You can ask us to review,
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correct, or delete your data at any time through the contact paths listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.